Sea parte de hacer una diferencia al ayudar a proteger los miles de millones de dólares en líneas y tuberías subterráneas de servicios públicos en Texas mientras mantiene seguras a las personas que trabajan y viven a su alrededor.

¿Por qué Texas811?

Nuestra organización sólo es tan buena como su gente. ¡Trae tu talento a nuestra familia! Encontrarás muchas oportunidades de crecimiento, tanto personal como profesional.

Oportunidades de trabajo desde casa
Ayuda para la matrícula
Gimnasio
Programa de tutoría
Horario híbrido
Paga de vacaciones

Todos los beneficios para empleados

  • Oportunidades de trabajo desde casa
  • Seguro médico de bajo costo
  • Seguro dental, de la vista, de vida, de discapacidad a corto y largo plazo, de accidentes, de telemedicina, EAP y de indemnización hospitalaria gratuitos
  • Clínica en el lugar gratis para usted y sus dependientes
  • Gimnasio en el lugar
  • toma de fuerza
  • Paga de vacaciones
  • Retiro de tiempo de vacaciones pagado, en efectivo, disponible después de un año
  • Programa de Asistencia de Matrícula.
  • Acceso gratuito a Aprendizaje de LinkedIn
  • 401K igualado hasta en un 6 % por el empleador
  • Programa de tutoría
  • Programa de Bienestar del Empleado
  • Horarios de trabajo híbridos
  • Plan de pago médico del paciente
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Posiciones Disponibles

Todas las posiciones requieren, y están en, inglés

Applications Support Analyst Tiempo Completo Richardson, TX

Publicado el jul 14, 2022

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Summary/Objective

The Applications Support Analyst engages with the product at every stage, from design, through testing and then into production and support. This role will support the business in delivering a world-class customer experience to our partners by ensuring maximum operability of our systems. Uptime, response time and customer responsiveness are paramount.

Direct Reports

GeoCall Administrators

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Assist with the deployment and upgrade of applications and server environments for applications, including data warehouses
  • Assisting with the coordination efforts with sys admin for server updates in applications environments
  • Provide tier one software application support; assist in supporting application infrastructure
  • Assist in handling and analyzing feasibility of application enhancement requests and development environment application upgrades
  • Log common application issues in order to suggest new feature recommendations and/or bug fixes
  • Assist with the development of test plans to verify core functionality of modified/upgraded applications
  • Maintain current knowledge of application build release features and dates and of relevant application technologies
  • Develop and execute method to communicate new features after application upgrades
  • Set up and administer application service accounts utilizing principle of least privilege
  • Assist in documenting existing and future custom code solutions
  • Interface and work with employees, customers, and members while providing complete customer satisfaction
  • Develop and automate SQL server reports utilizing SSMS and SQL server agent
  • Manage the delivery of automated business reports for the organization and report data for administrative staff
  • Test and assist applications team in reviewing, debugging, and implementing new application features
  • Assist with Contact Center needs and other duties as assigned
  • Presents themselves professionally

Competencies

  • Knowledge of Weblogic, UNIX, Windows and MS SQL
  • Excellent oral and written communication skills
  • Excellent attendance and punctuality
  • Time management abilities
  • Problem Solving/Analysis skills
  • Ability to adapt to change

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Required Education and Experience

  • Bachelor’s degree in Computer Science or a related field or equivalent experience.
  • 4-7 years’ experience working in operations devops environments
  • 4-7 years’ experience in troubleshooting customer related issues and managing customer relationships required
  • Experience in troubleshooting and configuring applications running on WebLogic
  • Experience in resolving day-to-day support issues, ensuring effective and timely resolution of issues in production environment, troubleshooting internal customer related issues, and managing customer relationships
  • Experience in working with Unix and Windows using command line tools for searching, scripting, and monitoring situations, including Oracle SQL scripting
  • Experience in performing systems analysis in the support and operation of a large-carrier class enterprise retail system
  • Ability to speak, read, and write in English fluently

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Damage Prevention Agent Tiempo Completo Dallas, TX

Publicado el ene 08, 2022

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Location: Work from home
Job Experience:
1 - 3 Years

JOB DESCRIPTION

The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.

Part-time positions available.

JOB REQUIREMENTS

  • Must provide a quiet workspace
  • Must have reliable high-speed internet service
  • Ability to read and interpret paper and computer based maps
  • Ability to calculate and convert measurements and distances
  • Ability to interpret directions and instructions by phone, computer, or paper
  • Excellent oral and written communication skills
  • Excellent attendance and punctuality
  • Basic computer and keyboarding skills
  • Ability to type 30+ wpm
  • Good grammar, voice, and diction
  • Excellent customer service skills (friendly, courteous, and helpful)
  • 1-3 years of customer service experience with the general public
  • Ability to speak, read, and write in English fluently

If position is offered, employment will be contingent upon background check and drug screen.

NO RELOCATION PACKAGE AVAILABLE

Texas Excavation Safety System (“TEXAS811”) is an equal opportunity employer that maintains a policy of non-discrimination with respect to all employees and applicants for employment. All personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination and educational, recreational, and social programs are administered without regard to race, color, sex, religion, national origin, age, disability, genetic information, military status or any other prohibited characteristic of otherwise qualified individuals. Employment decisions of TEXAS811 are based solely on the individual’s qualifications, merit, and performance.


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Bilingual Damage Prevention Agent Tiempo Completo Telecommute / Work from Home

Publicado el jul 02, 2021

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Location: Telecommute (Work from Home), TX

Job Experience: 1 - 3 Years 


JOB DESCRIPTION

This is a telecommute/work from home position. Employee must provide:

  1. A quiet work from home space
  2. Reliable high-speed internet service that can be hard wired via Ethernet cable

Summary/Objective

The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.

Available Shifts:

Saturday -Wednesday 2:00pm - 10:30pm

Thursday - Monday 2:00pm - 10:30pm

Essential Functions

  1. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  2. Process locate requests electronically and telephonically
  3. Communicate with customers and members concerning locate requests
  4. Transfer members and customers to appropriate departments
  5. Make changes to or cancel tickets as requested by customers
  6. Answer all assigned calls within IO seconds
  7. Notify a DPS when having technical issues
  8. Handles all customer interactions in a professional manner
  9. Assist with Contact Center needs and other duties as assigned Presents themselves professionally

Qualifications

Competencies

  • Ability to read and interpret paper and computer based maps
  • Ability to calculate and convert measurements and distances
  • Ability to interpret directions and instructions by phone, computer, or paper
  • Excellent oral and written communication skills
  • Excellent attendance and punctuality Basic computer and keyboarding skills
  • Good grammar, voice, and diction
  • Excellent customer service skills (friendly, courteous, and helpful)

Work Environment

  • This job operates primarily in a professional office environment
  • This role routinely uses standard office equipment such as computers, phones. photocopiers. filing cabinets and fax machines

Required Education and Experience

  • 1-3 years of customer service experience with the general public
  • Ability to speak, read, and write in English and Spanish fluently

Physical Demands/ADA Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply Now